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Tuesday, May 17, 2011

Europe Consumer rights

Help for consumers
As a consumer, you are protected by basic laws no matter where you are in the EU.
  • EU laws on food labelling enable you to make informed choices about what you are buying. You can check the list of ingredients for any that are associated with allergies or intolerance. The new EU organic logo on all pre-packaged organic foodstuffs produced in the EU indicates that the goods comply with EU organic farming regulations. There are also rules on the use of nutrition and health claims on foods.
  • The unit price of products — the price per kilo or per litre — must be given by supermarkets to make it easier to compare prices.
  • Cosmetic products have to indicate how long they can be used after opening. Look out for the open jar symbol. Sunscreen products now have clearer labelling, including a standardised indication of UVA protection, standardised terms for describing levels of protection and no misleading terms such as ‘total protection’.
  • CE marking on products such as toys, electrical products and mobile phones indicates that they meet all relevant EU safety, health and environmental protection requirements. However, not all products sold in the EU need to bear the CE marking.
  • EU law offers protection on package holidays and timeshare property schemes.
Source :   European Commission 

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