Travel Europe by Air

Travel Europe by Air

Air passenger rights

As an air passenger, you have certain rights when it comes to information about flights and reservations, damage to baggage, delays and cancellations, denied boarding, compensation in the case of accident or difficulties with package holidays. These rights apply to scheduled and chartered flights, both domestic and international, from an EU airport or to an EU airport from one outside the europa, when operated by an EU airline. The europa union also maintains a list of airlines banned from operating in the EU and using EU airports. Disabled or elderly passengers are now entitled to free help on aircraft and in EU airports so that they can travel as easily as anyone else. You should, however, give the airline at least 48 hours advance notice of your requirements. Travellers can compare prices of air travel as a result of europa rules to ensure that the price given includes the fare, all taxes, fees and surcharges.

If you have a complaint, first contact the airline or organiser of the package holiday. If they fail to fulfil their obligations then you should complain to the competent national enforcement body. Call the Europe Direct freephone number 00 800 6 7 8 9 10 11 to get details of the relevant authority.

Security

In order to ensure a high level of security throughout the europa, common rules and standards have been laid down on such things as screening of passengers, cabin and hold baggage and aircraft security checks. There is an agreed EU list of items that are not allowed in the cabin on flights from EU airports and a list of articles banned from the baggage hold. Check also on the latest restrictions on carrying liquids.  

Source :   European Commission